Leadership

Successful businesses don’t just happen. They come together when you combine a great workforce with an innovative business model – and we’re delighted to say that we have both at Nuffield Health. But what makes our business really stand out is the exceptional leaders who guide our journey. People like you. They’re the people who have made us the UK’s largest not-for-profit healthcare provider – and they’re the people who ensure we continue to realise our commitment to deliver ethically-based, integrated emotional and physical wellbeing solutions.

Become a General Manager or Deputy General Manager with us, and you will take on a vital role in driving a successful commercial operation. But more than running one of our gyms as a business, you will be working to improve the health of the nation.

Our gyms are different, because they are a complete health and wellbeing offering – something you won’t find in any other gym. As you’ll discover, this promises unique and inspiring work. And at all times, you’ll be putting the needs of our members first.

What’s more, we reinvest every single penny we make into our facilities, equipment and people. So you’ll have the resources you need to provide high-quality services – while enjoying the knowledge that your own career will be taken of with plenty of training and development opportunities, and a generous benefits package that includes free gym membership and the opportunity to join our pension and private healthcare schemes.

If you’re joining us as a General Manager, you’ll champion the success of your centre, leading from the front, and running it as if it was your own business. You’ll inspire your teams to keep growing customer satisfaction, fostering an environment that encourages continual improvement and outstanding performance. And you’ll identify new opportunities and innovative ways to grow your membership base.

If you’re joining us as a Deputy General Manager, you’ll take overall responsibility for a combination of departments – so you could be working across anything from Physiotherapy & Health Assessment, to Fitness and Sales, Swimming, Beauty or the Nursery/Crèche.

For both roles, you must be passionate about helping your customers to improve their lives. With management experience (in any field), you will be health and safety compliant and deliver what we promise – a high-quality, high-end health and fitness experience for our customers. You’ll be motivated – and a motivator. You’ll be passionate about delivering exceptional customer service, and you’ll be a decision-maker. With autonomy comes accountability, so you will also be resilient, results-driven and committed to operating your business or department with integrity. And if you’re applying for a General Manager role, you must be a talented commercial thinker who can take full P&L responsibility.

Join us on this vital journey – and explore what you are truly capable of.

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