We interviewed Thelma, our Hospital Director at our Nuffield Health Wessex Hospital. Read on for an insight into Thelma’s career journey and for some insight into a day in the life of a Hospital Director with us.
Can you tell us a little bit about yourself?
‘As a little girl growing up in the West of Ireland, I was always fascinated by the story of Florence Nightingale. I always knew that I would grow up to be a nurse and care for people; so it came as no surprise to my family when I left Ireland aged 18 for a new life studying Nursing in Edinburgh. Twenty- two years later, I’m still passionate about healthcare and I now live in beautiful Hampshire with my husband and two young children.‘
What career path did you take to become a Hospital Director in our Wessex Hospital?
‘At the start of my career, I was a Cardiac Specialist for the NHS before moving into private sector clinical management – both here in the UK and abroad. I returned to the UK in 2010 and joined Nuffield Health as a Hospital Matron, before taking the opportunity to be involved in the planning, development and management of a brand-new hospital, and my first role as a Hospital Director. Having a nursing background has been hugely influential on my career in Hospital Management. It’s always helped me to remain focused on what is most important; first class patient care and I’m delighted that I now have the opportunity to deliver that as the Hospital Director of Nuffield Health Wessex Hospital.’
What does your average day consist of?
‘No two days in a Hospital are ever the same. However, the first thing that I do each morning is ‘walk the Hospital’, making sure that I visit every department. It’s important to be visible and accessible to Hospital staff and consultants, and also essential to keep up-to-date with the day-to-day goings on in the Hospital, via daily comms meeting.
A typical day might include several meetings from business development, governance and operations, through to strategic planning. At the heart of everything I do is patient care and the drive to ensure that every patient who visits Nuffield Wessex Hospital receives the best possible care.’
For anyone looking to become a Hospital Director, do you have any advice or top tips?
My top tips would be to always be yourself, be honest with people, enable others and act quickly on the little things before they grow into bigger things. Plus, always endeavour to be a good communicator and an even better listener!
If you’re interested in joining Thelma’s team in our Wessex Hospital, click here to register your interest.