Fitness & Wellbeing

Support every step of the way

It takes a village to run a Nuffield Health club, but no-one is as invested as the General Manager. Responsible for the team’s performance, the gym’s profits, and the overall functioning of the site, it’s a role as fast-paced as any Zumba class. So, is it as exhausting as it sounds? We spoke to Matt Eden, General Manager of our Bristol North Fitness and Wellbeing Site, to find out.  

General Management is a role you can progress into, but working in a gym doesn’t happen by accident. What drew you to the fitness industry? 

I’d always wanted to work in the fitness industry. And once I became a Personal Trainer with my own clients, I knew that I needed to help and support even more people. That’s why I moved into management. 

And is there anything that drew you to Nuffield Health specifically?

I’ve always wanted to work in a place that connects fitness with actual health. Too often, gyms are centred around what we look like rather than how we feel, but Nuffield Health are focused on both. And as a General Manager, Nuffield allows me full visibility of the business and flexibility of decisions, which gives me and my team ownership of our club.

How is it working at a Nuffield Health club? Do you feel supported in your role?

Definitely - Nuffield Health has supported me throughout entire my career with them. I remember when I first became a GM. It was my first club and first time in that role, but my Senior General Manager guided me each step of the way. He’d take me through all the reports, sit down and help build my leadership skills, and basically showed me the ropes. I still go to him today for help when I need it.

What’s the best part of your role?

The people. I became a General Manager because I wanted to support and lead passionate people - and you won’t find anyone more passionate about their job than those in the health and fitness world.

It sounds like you really get on with your team. 

Yes – they go out of their way to make our members’ experience better, and they really look after each other too. The teams at Nuffield Health are some of the most supportive I’ve come across in the fitness industry. And I think that comes across to the members - that we do this job because we love it.

Can you tell us about a time when one of them made you proud?

I always love seeing the team enjoy their job. But I remember a young man - a work experience student – who grew to become a great PT. Five years later, I was able to offer him the Fitness Manager role and that was definitely a proud moment. But you get proud moments every day: watching a PT teach a class and the member’s laugh as they work out, or seeing someone from the clean team having a joke with a member at 6.30 in the morning. There are moments of magic every day.

More stories

Sharing memorable experiences.

It starts with you, Clinical & Medical

Championing each other’s strengths.

Jodie has been with Nuffield Health for over 14 years! Read Jodie's journey to date and what she loves about life at Nuffield Health.

Read more

It starts with you, Head Office

Committed to supporting each other.

We spoke with James Maniar, one of our Contact Centre Coordinator's about his experience and the benefits of working at Nuffield Health with Asperger's.

Read more

Clinical & Medical, Nursing, Fitness & Wellbeing, Nursery & Crèche, Head Office, Early careers

It starts with marching for Pride.

To mark LGBTQ+ History Month, and as part of the ongoing awareness activity of our Equity Forum, we asked Jay Morris, Learning and Development Specialist for Nursing at Nuffield Health and member of our Equity Forum, what LGBTQ+ History Month means to him and what we can do to support our LBGTQ+ friends and colleagues.

Read more

Keeping the faith

We spoke to Reedha, Samman and Raheela from our Leeds Hospital about what Ramadan means to them.

Read more

Fitness & Wellbeing

Support to succeed

From HIIT classes to health MOTs, Casey performs the whole fitness alphabet as a Wellbeing Personal Trainer. Read her story to find out about life as a PT at Nuffield.

Read more

Clinical & Medical

Helping people improve their lives

Want to know what life is like for a Senior Physiotherapist at Nuffield? From triaging injuries to assisting deadlifts, Tom Murray answers our Q&A.

Read more

Clinical & Medical, Fitness & Wellbeing

Empowering people.

Megan is a Senior Physiotherapist at Nuffield Health. Find out more about what Megan enjoys most about working with us.

Read more

Clinical & Medical, Nursing

A big family.

Meet Hilary, Theatre Manager at our Guildford hospital. Find out more about her career story that started with us 22 years ago.

Read more

Nursing

Having time to care.

Meet Megan. Megan has worked in healthcare since she was 18 and it's all she's wanted to do. Find out more about her experience working at Nuffield Health, where she can see herself staying for a long time.

Read more

Fitness & Wellbeing

Helping others achieve their goals.

Connor fell in love with fitness from a young age after training his mates. Now he's enjoying the amount of different people of different ages and demographics he gets to help achieve their fitness goals on a daily basis at Nuffield Health.

Read more

Nursing

Helping patients starts with supporting each other.

Rhea is a Senior Orthopaedic Lead at Nuffield Health who sat down to tell us all about her secret weapon for managing the pressure of her new job; her team.

Read more