How We Care

Our values are who we are. They’re not just something we talk about. They’re something we believe in. They’re the inspiration and the power behind the way we think, the way we behave, and the way we care.

This is how we care. It’s what we stand for. And how we work to put our patients, customers and colleagues at the heart of everything we do.

Our values are at the heart of a workplace where people can flourish, feeling energised, involved and inspired. Where, united as One Nuffield Health, we all have a part to play in making a lasting difference to the nation’s health. A place where, no matter what our role, we focus on pioneering better ways of working to create personalised healthcare experiences. And where everyone shares a passion for doing the right thing, for our patients, our customers and each other.

By living our values, every single one of us is empowered to be the best that we can be.

Our Behaviours

We bring our values to life through the behaviours we share:

We collaborate as One Nuffield Health

Supporting and respecting each other as individuals, we share our knowledge through cross-functional working, and build strong, trusting relationships.

We care about our impact

Responsive to the needs of our patients, customers and colleagues, we work to do the right thing by everyone, and take responsibility for being the best we can be.

We focus on where we’re going

Understanding the part that each of us has to play, we focus on quality outcomes and take pride in providing services that put people first.

We energise into taking action

Confident in challenging the status quo, we positively embrace new ways of working and thinking to find new ways to change things for the better.