Nursing

Pre Operative Assessment and Outpatients Manager

Pre Operative Assessment and Outpatients Manager

Plymouth Hospital | Nursing | Permanent | Full Time |

£51,000 per annum depending on experience

37.5 hours per week

Nuffield Health is the UK's largest Healthcare Charity. We're passionate about building a healthier nation and delivering outstanding patient care. At Plymouth Hospital, we're looking for an experienced and inspiring clinical leader to join our senior leadership team as Manager of Pre-assessment and Outpatients.

This is an exciting opportunity for a motivated and forward-thinking registered healthcare professional to lead our Outpatients, Preoperative Assessment and Minor Procedures services, ensuring patients receive safe, effective and compassionate care throughout their healthcare journey.

Our patients, customers and partners deserve the highest standards: to expect that we do no harm (Safety) and that we make a positive difference to their health and wellbeing (Effectiveness). We want to be the best and safest health and wellbeing provider so that our patients, customers and partners have an exceptional Experience, inspiring patient and public confidence in our care.
 

To provide strong clinical leadership to a department, assuming overall accountability for clinical effectiveness and operational management in order to deliver the highest quality patient care: care that is patient-centred, evidence-based, brand-defining and innovative; delivered by a trained, motivated, and compassionate team; in line with organisational, regulatory and governance requirements. As part of the senior clinical team, to support the development and implementation of local strategy, championing clinical standards and deputising for the Matron in their absence.

As our Manager of Preoperative Assessment and Outpatients, you'll provide strategic, operational and clinical leadership across the department. You'll be responsible for developing high-performing teams, driving service improvement and ensuring exceptional standards of patient care, clinical governance and regulatory compliance.

You'll work closely with consultants, operational colleagues and senior leaders to enhance service delivery, improve patient flow and create a positive experience for patients, staff and stakeholders alike.

As our Manager of Preoperative Assessment and Outpatients, you will:

  • Lead and manage the Outpatients, Preoperative Assessment and Minor Procedures services, ensuring safe, effective and efficient delivery of care.

  • Provide visible clinical leadership, maintaining accountability for clinical effectiveness, patient outcomes and operational performance.

  • Review clinic capacity and utilisation to improve consultant accessibility and maximise service efficiency.

  • Collaborate with consultants and key stakeholders to develop and optimise clinic templates and scheduling.

  • Drive service improvements that enhance patient flow, reduce waiting times and improve the overall patient experience.

  • Oversee the management and maintenance of outpatient equipment, ensuring compliance, safety and operational readiness.

  • Use performance data and service insights to inform decision-making, identify opportunities for improvement and support strategic planning.

  • Contribute to business planning, capital investment proposals and future service development opportunities.

  • Lead, support and develop a skilled multidisciplinary team, creating a positive, inclusive and high-performing culture.

  • Ensure compliance with clinical governance frameworks, regulatory requirements and Nuffield Health standards.

  • Play an active role within the hospital's senior clinical leadership team, contributing to local strategy and organisational objectives.

What we're looking for

To succeed in this role, you'll be a clinically registered healthcare professional with substantial post-registration experience within Outpatients, Preoperative Assessment or a similar acute healthcare setting.

You will also demonstrate:

  • Proven leadership experience, ideally at Team Leader, Department Manager or equivalent level.

  • Strong clinical credibility and a passion for delivering high-quality patient-centred care.

  • Experience leading and developing teams within a fast-paced clinical environment.

  • Excellent communication, organisational and stakeholder management skills.

  • A track record of improving services, enhancing efficiency and driving positive change.

  • Knowledge of clinical governance, regulatory requirements and quality improvement methodologies.

  • The ability to analyse performance data and translate insight into practical service improvements.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today. 

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.

Location

Plymouth - Devon

Contract type

Permanent

Reference

JR0100620

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Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Emotional Wellbeing Support

Access to our Emotional Wellbeing services and discounted virtual, telephone, and face-to-face treatment.

Healthcare Scheme

Provides you with access to treatment in our own hospitals (or other Nuffield Health approved facilities).

Overtime

For clinical roles grade 9 and below, the overtime is at a standard rate of pay. For unsocial hours, you’ll be paid an additional enhancement to your salary at the following rates: Nights Hours worked between 7pm and 7am on any day of the week, 30% of basic hourly rate. Weekends Hours worked between 7am and 7pm on a Saturday or Sunday, 20% of basic hourly rate. Bank Holidays Hours worked between midnight and midnight of a bank holiday, 100% of basic hourly rate.

Relevant Stories

Sharing memorable experiences.

Plan your commute

Plymouth - Devon

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview. 

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.

Nursing

Pre Operative Assessment and Outpatients Manager

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