Head Office

Senior Medical Records Administrator & Information Governance Lead

Senior Medical Records Administrator & Information Governance Lead

Brighton Hospital | Administration | Permanent | Full Time

Up to £30,000 per annum depending on skills and experience

37.5 hours a week

Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as a Senior Medical Records Administrator & Information Governance Lead in our Brighton Hospital and play your part in building a healthier nation.

We are looking for a dynamic, self-starter with strong leadership qualities to lead a growing team that plays an integral role within the patient journey.  

The medical records department plays a crucial role within the Hospital, creating and maintaining all patient records and ensuring they are available to all departments throughout the patient’s journey at the Hospital.

As our Senior Medical Records Administrator & Information Governance Lead you will aid in the day to day management of the department ensuring that the high standards are maintained. Continued growth and development of the team will be paramount to the applicant’s success.

The role will require you to manage the day to day running of the department, which will include but is not limited to:

  • Managing team rota, ensuring cover is arranged for all gaps in the rotas and personally covering any unfilled shifts.

  • Lead, motivate and supervise the team  

  • Implement training to ensure staff have required skills to perform competently and are able to maintain the high standards expected of them

  • Carry out Process improvement exercise to highlight key areas of improvement

  • Undertake regular team meetings, and 1-2-1 performance reviews

  • Effectively manage the quality and flow of data coming into the department, in line with GDPR regulations.

  • You will be required to liaise with all stakeholders of the Hospital, such as members of the Clinical teams, Leadership teams and also Consultants and their Medical Secretaries.

  • Act as the hospitals Information Governance Lead, ensuring compliance with data protection legislation, internal policies, and secure handling of patient information.

  • Manage and respond to Subject Access Requests within statutory timeframes, ensuring the highest levels of accuracy and confidentiality end to end.

Essential:

  • Experience in leading a team of 5+ members

  • Medical Records experience

  • Excellent Communication and Interpersonal Skills

  • Possess strong leadership qualities

  • Competent IT skills

  • Must be a self-starter, with the ability to make an impact with immediate effect

  • Commercially aware

  • Previous Process mapping/improvement experience

  • Change Implementation experience

  • Able to develop key relationships within the organisation

  • Knowledge of GDPR and IG principles, experience of applying them in a healthcare setting.

Desirable

  • Previous Healthcare experience

  • Experience of working in a similar, Patient/Customer note handling role

Helping you feel good. 

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. 

Nuffield Health Brighton Hospital

At Nuffield Health Brighton Hospital, we work with leading medical Consultants to provide first-class treatments and high standards of care for the prevention, diagnosis, and treatment of a wide range of medical and surgical conditions using the latest facilities and technology. We take pride in delivering high standards of patient care to both private patients and the NHS. Our facilities include 44 purpose built en-suite rooms, 3 operating theatres plus 1 endoscopy theatre. Other facilities include physiotherapy and a diagnostic department. We are located in Woodingdean, on the east side of Brighton with easy access by rail and road, including free parking.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Location

Brighton - East Sussex

Contract type

Permanent

Reference

JR0093281

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Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Plan your commute

Brighton - East Sussex

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview. 

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.

Head Office

Senior Medical Records Administrator & Information Governance Lead

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