Head Office

NHS Pathway Coordinator (Bank)

NHS Pathway Coordinator
Nuffield Health Oxford, The Manor Hospital | Administration | Bank Contract | Part time |

£12.58 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.  

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

We are seeking a dynamic and organised individual to join our team as an NHS Pathway Coordinator at our Oxford, The Manor Hospital. This position is critical to ensuring the efficient operation of patient referrals, bookings, and care pathways for NHS patients within the hospital. The successful candidate will work closely with Medical Secretaries and Consultants to manage clinic availability and coordinate NHS patient pathways.

As an NHS Pathway Coordinator, you will:

• Manage and coordinate the NHS referral process, ensuring adherence to established NHS guidelines and timelines.

• Act as a liaison between the hospital, NHS referring teams, and Consultants to ensure the smooth progression of patients through the NHS pathways.

• Track and manage all NHS patient appointments, treatment plans, and follow-up care to ensure that all necessary administrative steps are completed in a timely manner.

• Provide administrative support to NHS patients, ensuring that they are well-informed and that their care is coordinated efficiently.

• Maintain detailed and accurate records of NHS pathway activities, ensuring compliance with internal and external requirements.

• Work closely with clinical teams to identify and address any potential delays or issues in the pathway process.

Key Skills and Qualifications:

• Strong organisational and multitasking skills with the ability to prioritise workload effectively.

• Experience of managing the NHS e-RS process.

• Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with Medical Secretaries, Consultants, and other hospital staff.

• Experience in healthcare administration, bookings management, or a similar role.

• Proficiency in using online booking systems and hospital administration software.

• Attention to detail and a commitment to delivering a high-quality patient experience.

• Ability to work independently and proactively resolve issues as they arise.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From Holiday in line with the Working Time Directive, Access to our Pension Scheme and discounted gym membership at £25.00 a month.

Nuffield Health Oxford

Our modern hospital is based within a stone’s throw of the historic City of Oxford, a world-renowned centre of excellence for surgical and medical expertise. We are proud of the wonderful environment and team we have established, providing our patients with first class care. We operate 6 well equipped and modern operating theatres with 64 well-presented ensuite rooms.

We cater for inpatient and day care, providing a broad range of surgical specialties and clinics including Paediatrics, Oncology, Interventional Cardiology & Radiology, Orthopaedics, Endoscopy, Gynaecology, Urology, Ophthalmology as well as women’s and men’s health clinics. The hospital is located with excellent transport links by road and rail, both to and from London, Thames Valley, and the Midlands.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.