Head Office
Car Park Attendant
Car Park Attendant
Exeter Hospital | Property and Facilities | Permanent | Full time
Up to £24,043.50 perannum, depending on experience
37.5 hours per week
Our team in our Exeter Hospital currently have an internal opportunity for a Car Park Attendant. Continue your journey with us whilst we’ll support you to be your best.
As a Car Park Attendant you will be required to ensure excellent customer service and a professional attitude at all times. Coming into contact regularly with patients you will be of smart appearance with a friendly, sympathetic/reassuring manner and excellent communication skills. You will undertake a wide array of tasks pertaining to the role. Due to the nature of the role discretion and confidentiality are vital.
The Role
As a Car Park Attendant you will:
Assist in managing car parking for Nuffield health Exeter Hospital in co-operation with Nuffield Health Facilities Manager, Patients, Staff and any contractors and consultants.
Complete all daily/weekly checklists.
Manage and complete all reactive queries within a realistic and reasonable timeframe ensuring customer experience is not impacted and proactively updating the Facilities Manager and members of the management team as appropriate on any possible impact to patient experience.
Liaise with key relationships (as below) during busy periods within the car park.
Enforce parking restrictions in line with guidance from the Senior Management Team for staff, patient, disabled, drop off and consultant areas. Report any incidents to both the Facilities Manager and Health & Safety contact onsite.
Ensure all the work you carry out is done so that no harm can come to you or others.
Liaise with onsite maintenance to carry out all car park maintenance and complete regular checks whilst on shift to the Nuffield Health required standards.
The Person
To succeed as a Car Park Attendant you will:
Have flexibility and meet the needs of the business in terms of where events or business will have an impact upon the car parking facilities at the hospital.
Maintain a positive, productive working relationship with all other staff. Help to create an environment where all employees enjoy themselves whilst at work and make a real contribution to the success of the hospital and business as a whole
Be the finest example of a Nuffield Health Employee and consistently role-model the highest standards of behaviour to other employees.
Be aware of the importance of patient satisfaction on performance, proactively monitor all sources of feedback and seek to identify opportunities to improve engagement and satisfaction wherever possible.
Be motivated, enthusiastic and organised
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Nuffield Health Exeter Hospital
The Exeter Nuffield hospital is based next to the RD&E hospital in Wonford, Exeter. The hospital has 2 theatres, as well as a hybrid cardiac catheter laboratory/theatre and an Endoscopy suite. There are two ward areas: an inpatient area with 21 beds and a day-case ward with 12 beds. We also have a busy outpatient department, pharmacy, physiotherapy, and radiology department including an MRI scanner. We specialise in elective orthopaedic and spinal surgery, cardiology including invasive procedures, general surgery, plastics and cosmetic surgery, ENT, and gynaecology. The Hospital has a MAKO robot that undertakes some of the joint replacement surgery which we have become well known for in this field of surgery.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
THE NUFFIELD HEALTH ACADEMY
Leading at every level
We have various Leadership & Talent programmes aimed at developing our future leaders, from discovering leadership through to established and senior leadership programmes. Wherever you are in your career, we’ll provide the support if you have the drive and ambition to become one of our leaders.
THE NUFFIELD HEALTH ACADEMY
Apprenticeships
We’re committed to nurturing the talent of the future. That’s why we support people on Apprenticeships in all areas of our organisation, regardless of age or skill level. With 50+ available programmes, you’ll start your career with us as part of a close-knit, welcoming team.
The Nuffield Health Academy
Managing futures
To complement our Leadership & Talent programmes, we also have a number of management modules. Our online Nuffield Health Academy provides you with the skills to be a successful manager with Nuffield Health, through modules including HR, influencing and recruitment.
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Sharing memorable experiences.
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Achieving aspirations
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Making a difference
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Working together
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Learning something new every day
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Thinking outside the box
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A great opportunity
Meet Chloe Weir, People Services Administrator at our Epsom Support Centre. Chloe joined us 2 years ago in the remote services team, responding to queries, then moved over to the People Services team where she’ll be progressing to a senior role next month! Follow her journey with us so far.
Pride 2024: Hope's Story
To kick off our Pride Month celebrations, we spoke to Hope Reeves (she/her), Resource Planning Analyst. Hope shares what pride month means to her, the importance of showing support and bringing her whole self to work.
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Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.
CV
Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.
Covering email
Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..
Video interview
The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.
DBS Checks
Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.
Documents
You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.
Your current studies
If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com
Feedback on applications
Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.