
Head Office
Healthcare Account Manager
Healthcare Account Manager
Nuffield Health Leicester Hospital | Permanent | Part-Time
30 hours a week
Up to £28,000 - £30 000 (pro rata) per annum, depending on experience
30 hours per week
The opportunity
To increase patient referrals from GP’s, Physiotherapists, Osteopaths, Corporates, as well as other potential groups. This is a 50/50 split role between field based and on site of the hospital , with accountability for delivering targeted referrals and revenue across the Nuffield Health portfolio for a defined territory.
As our Healthcare Account Manager you will:
Build effective and productive relationships with current and potential patient referral sources in defined territories, with the objective of driving revenue into Nuffield Health. Revenue targets will be appropriate to each territory i.e. proportionate to the amount of business the hospitals within the patch bring in • Drive awareness amongst referrers of Nuffield Health’s Service Lines and strategic imperatives
Build multiple level relationships with referrers, and develop a full understanding of their day -to-day pain points and opportunities. Ensure that these issues and opportunities are fed back to the business, in order to inform positive change. These may include Primary Care, local SMEs, Corporates and whoever else is appropriate within the Local Health Economy
Work effectively with your DoPs, and collegiately with key internal partners such HDs, Marketing Execs, Customer Service Advisors and other Hospital colleagues
Input into the formulation of the annual/quarterly Events Calendar, and host and/or participate in Seminars and Educational Programmes as required
Use analytics and insights to ensure optimal use of time and resource, on both existing and new referrers
Build relationships across the Nuffield Health ecosystem of Health, Wellbeing and Emotional Wellbeing to ensure a One Nuffield articulated Connected Health offering.
The person
Consultative Selling Skills, Telephonic Relationship & Sales Skills
Healthcare related commercial acumen and awareness
Excellent written and verbal communication skills
Excellent interpersonal skills and a good level of IT literacy
Experience in field based account management within any of FMCG, Healthcare, Social Care, Education Services or Life Sciences (Medical Devices or Pharmaceuticals
Qualifications:
GCSE English and Maths or equivalent qualification
Educated to degree level
If you do not have a degree, or healthcare related qualification, a background in business or sales is essential
Exceptional candidates that do not have a degree will be considered based on other relevant experience and a demonstrable track record of delivery
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.
At Nuffield Health, we take care of what’s important to you.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
Apply today… It starts with you.
Rewards & Benefits
Helping you be and feel your best.

Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.

Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
THE NUFFIELD HEALTH ACADEMY
Leading at every level
We have various Leadership & Talent programmes aimed at developing our future leaders, from discovering leadership through to established and senior leadership programmes. Wherever you are in your career, we’ll provide the support if you have the drive and ambition to become one of our leaders.
THE NUFFIELD HEALTH ACADEMY
Apprenticeships
We’re committed to nurturing the talent of the future. That’s why we support people on Apprenticeships in all areas of our organisation, regardless of age or skill level. With 50+ available programmes, you’ll start your career with us as part of a close-knit, welcoming team.
The Nuffield Health Academy
Managing futures
To complement our Leadership & Talent programmes, we also have a number of management modules. Our online Nuffield Health Academy provides you with the skills to be a successful manager with Nuffield Health, through modules including HR, influencing and recruitment.
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Sharing memorable experiences.
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Achieving aspirations
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Making a difference
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Working together
Meet Cathy Bodie. Originally from the US, Cathy became a registered nurse in 1984 and now holds the role of Health & Safety and Facilities Coordinator at our Guildford Hospital. Follow her journey with us.
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Learning something new every day
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Thinking outside the box
Meet Philly Croucher, People Service Team Leader at our Epsom Support Centre. Philly shares her journey with us so far.
A great opportunity
Meet Chloe Weir, People Services Administrator at our Epsom Support Centre. Chloe joined us 2 years ago in the remote services team, responding to queries, then moved over to the People Services team where she’ll be progressing to a senior role next month! Follow her journey with us so far.
Pride 2024: Hope's Story
To kick off our Pride Month celebrations, we spoke to Hope Reeves (she/her), Resource Planning Analyst. Hope shares what pride month means to her, the importance of showing support and bringing her whole self to work.
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Meet Eilish Mccreadie, Patient Service Administrator at Nuffield Health Glasgow Hospital. We asked Ellish what a typical day looks like, and what the favourite parts of her role are.
International Women's Day 2024
In our series of International Women's Day stories, we spoke to Nicole Swaby, Head of Learning Excellence. spoke to Jodie Howes – Multi-site General Manager, Olivia Tyler – National Fitness Assurance Lead and Nicole Swaby Head of Learning Excellence in NH’s Learning Foundation.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.
CV
Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.
Covering email
Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..
Video interview
The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.
DBS Checks
Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.
Documents
You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.
Your current studies
If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com
Feedback on applications
Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.