Head Office

Healthcare Account Manager

Healthcare Account Manager

Nuffield Health Leicester Hospital | Permanent | Part-Time

30 hours a week
Up to £28,000 - £30 000 (pro rata) per annum, depending on experience

30 hours per week


The opportunity


To increase patient referrals from GP’s, Physiotherapists, Osteopaths, Corporates, as well as other potential groups. This is a 50/50 split role between field based and on site of the hospital , with accountability for delivering targeted referrals and revenue across the Nuffield Health portfolio for a defined territory.

As our Healthcare Account Manager you will:

  • Build effective and productive relationships with current and potential patient referral sources in defined territories, with the objective of driving revenue into Nuffield Health. Revenue targets will be appropriate to each territory i.e. proportionate to the amount of business the hospitals within the patch bring in • Drive awareness amongst referrers of Nuffield Health’s Service Lines and strategic imperatives

  • Build multiple level relationships with referrers, and develop a full understanding of their day -to-day pain points and opportunities. Ensure that these issues and opportunities are fed back to the business, in order to inform positive change. These may include Primary Care, local SMEs, Corporates and whoever else is appropriate within the Local Health Economy

  • Work effectively with your DoPs, and collegiately with key internal partners such HDs, Marketing Execs, Customer Service Advisors and other Hospital colleagues

  • Input into the formulation of the annual/quarterly Events Calendar, and host and/or participate in Seminars and Educational Programmes as required

  • Use analytics and insights to ensure optimal use of time and resource, on both existing and new referrers

  • Build relationships across the Nuffield Health ecosystem of Health, Wellbeing and Emotional Wellbeing to ensure a One Nuffield articulated Connected Health offering.


The person

  • Consultative Selling Skills, Telephonic Relationship & Sales Skills

  • Healthcare related commercial acumen and awareness

  • Excellent written and verbal communication skills

  • Excellent interpersonal skills and a good level of IT literacy

  • Experience in field based account management within any of FMCG, Healthcare, Social Care, Education Services or Life Sciences (Medical Devices or Pharmaceuticals


Qualifications:

  • GCSE English and Maths or equivalent qualification

  • Educated to degree level

  • If you do not have a degree, or healthcare related qualification, a background in business or sales is essential

  • Exceptional candidates that do not have a degree will be considered based on other relevant experience and a demonstrable track record of delivery

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

Apply today… It starts with you.

Location

Leicester - Leicestershire

Contract type

Permanent

Reference

JR0087717

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Rewards & Benefits

Helping you be and feel your best.

Annual Leave

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Nuffield Health Healthcare Plan

Membership is free for employees and you can add partner and dependants at your own cost.

*eligibility criteria applies.

Financial Wellbeing

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Cycle to Work Scheme

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Gym Membership

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Online GP

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.

Relevant Stories

Sharing memorable experiences.

Plan your commute

Leicester - Leicestershire

Hints & Tips

Help with your application.

Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.

Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview. 

CV

Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.

Covering email

Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..

Video interview

The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.

DBS Checks

Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.

Documents

You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.

Your current studies

If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com

Feedback on applications

Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.

Head Office

Healthcare Account Manager

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