Head Office
Healthcare Account Manager
Healthcare Account Manager
Shrewsbury Hospital | Sales and Business Development | Permanent contract | Full time
Up to £33,000 per annum depending on experience
37.5 hours per week
The Healthcare Account Manager role will be pivotal to drive the sales and marketing for the hospital. Your role will involve visiting local employers with PMI benefits for their staff, GPs, Optometrists, working within the hospital to build and execute the marketing and events plan to showcase the Nuffield brand. The Healthcare Account Manager reports into the Director of Operations.
The successful candidate will be responsible for supporting, developing and delivering the hospitals specialty specific referral sales strategy for the Primary Care community (GPs, Practice Managers and Nurses, and all other relevant clinicians), other allied health professionals, corporate clients and local businesses.
The focus for this role will be very much about increasing referrals for identified specialty areas from a network of influencers including but not limited to primary care, businesses and other referrers.
Responsibilities
To grow selected specialty lines as directed by the Director of Operations by way of targeted approaches with referral influencers across all payor groups and internal audiences to ensure seamless customer experience.
Working hand in hand with consultants and referrers, this role is an integral part of the hospital growth plan
Support & Develop a targeted growth referral strategy with revenue targets for selected specialties and consultants which incorporates key audiences such as primary care, physiotherapists, local businesses and other target audiences
Develop key internal relationships to support the growth of the specialty and design and oversea an MDT approach in day to day delivery
Working with corporate clients and SMEs with Nuffield multi-disciplinary teams to build tailored packages and innovative solutions as part of the specialty growth strategy
Report weekly on activity planned and previous week outcomes to Director of Operations.
Identify new business and services to support the growth of the specialty plan
Be innovative in providing solutions for GP’s and key audiences that build brand loyalty
Work with Nuffield Gym colleagues to devise cross lead generation for selected specialty lines
Actively network with other departments and consultants within the hospital to meet the needs of the referral audience
Organise, market and deliver events using most up to date methods of attraction to be number 1 choice in the market place for CPD education
Gather and report back market intelligence
Use CRM systems to ensure effective account management of key relationships with stakeholders
Essential:
A proven track record of Sales and business development
A proactive, enthusiastic, self-starter with the ability to work on own initiative without supervision, absolutely essential
Good numerical and analytical ability
Ability to influence diverse sets of audiences
Proven ability to work effectively in a team
Strong prioritisation and time-management skills
Proven experience of presenting to groups – GP’s, Consultants, businesses
Excellent interpersonal, communication and presentation skills
Full UK driving licence
Desirable:
Previous experience in a private hospital setting
An understanding of the private healthcare sector and credible with senior healthcare professionals as well as corporate clients
This is an exciting time for us and it could be for you too. Our vision is to transform healthcare in the UK and deliver health as it should be. Our approach is unique – we’re bringing together assessment, treatment and prevention services to provide truly integrated and holistic care.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Nuffield Health Shrewsbury Hospital
Shrewsbury hospital, ranked as 'Good' in the last CQC inspection, is purpose built and well equipped with 30 en-suite bedrooms, 3 operating theatres, an endoscopy suite, an Ambulatory Care Unit, and a busy outpatients department which includes physiotherapy and diagnostic imaging. Our diagnostic provision includes X-ray, Ultrasound, MRI and CT facilities.
We offer the most up to date surgical treatments combined with a warm welcome and a professional and caring service from our matron-led nursing team. We specialise in the areas of orthopaedics, ophthalmology, cosmetic surgery, and women's health, but also undertake general surgery, urology, and interventions for chronic pain management.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.
Cycle to Work Scheme
Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.
Online GP
Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.
THE NUFFIELD HEALTH ACADEMY
Leading at every level
We have various Leadership & Talent programmes aimed at developing our future leaders, from discovering leadership through to established and senior leadership programmes. Wherever you are in your career, we’ll provide the support if you have the drive and ambition to become one of our leaders.
THE NUFFIELD HEALTH ACADEMY
Apprenticeships
We’re committed to nurturing the talent of the future. That’s why we support people on Apprenticeships in all areas of our organisation, regardless of age or skill level. With 50+ available programmes, you’ll start your career with us as part of a close-knit, welcoming team.
The Nuffield Health Academy
Managing futures
To complement our Leadership & Talent programmes, we also have a number of management modules. Our online Nuffield Health Academy provides you with the skills to be a successful manager with Nuffield Health, through modules including HR, influencing and recruitment.
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Sharing memorable experiences.
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More than a company
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Achieving aspirations
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Making a difference
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Working together
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Pursuing a career in HR
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Learning something new every day
Meet Neethu Sukumaran, People Services Administrator at our Epsom Head Office. Neethu shares the highlights of her journey from joining as a candidate coordinator in 2021 to present.
Thinking outside the box
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A great opportunity
Meet Chloe Weir, People Services Administrator at our Epsom Support Centre. Chloe joined us 2 years ago in the remote services team, responding to queries, then moved over to the People Services team where she’ll be progressing to a senior role next month! Follow her journey with us so far.
Pride 2024: Hope's Story
To kick off our Pride Month celebrations, we spoke to Hope Reeves (she/her), Resource Planning Analyst. Hope shares what pride month means to her, the importance of showing support and bringing her whole self to work.
A Day in the life of a Patient Service Administrator
Meet Eilish Mccreadie, Patient Service Administrator at Nuffield Health Glasgow Hospital. We asked Ellish what a typical day looks like, and what the favourite parts of her role are.
International Women's Day 2024
In our series of International Women's Day stories, we spoke to Nicole Swaby, Head of Learning Excellence. spoke to Jodie Howes – Multi-site General Manager, Olivia Tyler – National Fitness Assurance Lead and Nicole Swaby Head of Learning Excellence in NH’s Learning Foundation.
Hints & Tips
Help with your application.
Once you’ve found the right role for you, you can apply online. All you need to do at this stage is submit your CV, a covering email, and a few personal details.
Our recruitment team screens all of the applications we receive. So, if they see that you’ve got the right sort of skills and experience needed for the role, your details will be passed on to the relevant hiring manager. Then, if you fit all the criteria at this stage, you’ll be invited to take part in a video, telephone or face-to-face interview.
CV
Think about the skills and qualities asked for in the job description and show how you’ve applied those same skills and qualities in other roles. Focus on the things that will make us want to see more of you.
Covering email
Your CV will contain details about why you’d be a good fit for the role, but it’s well worth adding a short, snappy paragraph pulling out the two or three most compelling reasons as to why you’d be perfect for the job in your covering email..
Video interview
The video interview lasts 15-20 minutes if you get to this stage. On the day, look the part, be aware of your surroundings and practice your answers to feel prepared. Most of all, relax and be yourself.
DBS Checks
Some of our roles require a DBS check and they are processed through the Disclosure and Barring Service (DBS) as part of the recruitment process. These checks are to assist employers in making safer recruitment decisions. However, a check is just one part of robust recruitment practice.
Documents
You could be asked to provide proof of vaccinations as part of our Occupational Health pre-employment screening. We know it can be time consuming to get this information if you don’t already have it to hand, so we encourage you to start preparing this information to avoid any delays to the onboarding process.
Your current studies
If you are currently undertaking any strudies, education or apprenticeships, its worth noting there are some training provider we're not partnered with, and therefore potentially unable to support your continued learning. Ensure you share this at interview and for queries contact psc@nuffieldhealth.com
Feedback on applications
Due to the volume of applications we receive we are unable to provide individual feedback from an inital application.