Our Nuffield Health Contact Centre

Who are Nuffield Health and what do we do?

What does our Contact Centre do?


Our fast-paced Contact Centre is at the heart of our business, our team of customer service professional’s support our nationwide business.
With the caller at the heart of everything we do, we aim to deliver an exceptional customer experience that leaves an impression of a brand that they want to share with their friends.

How do we support you?


On top of our excellent benefits package which includes gym membership, private healthcare, life assurance, emotional wellbeing support and more we offer a supportive career with plenty of opportunities to develop and learn.

Meet our team - Samuel Marney, Contact Centre Team Leader

My top 5 reasons why I love my job at the Nuffield Health Contact Centre.

• The company – Nuffield Health really cares about its employees and I have found it refreshing to work here. I have really enjoyed developing within the business and learning more about it every day I work within the contact centre.
• The opportunities – The contact centre offers various opportunities for all members of staff. For me, I was able to go from agent to senior to team leader within the space of 6 months and this was helped by the support and others willingness to see me progress.
• The people – We here at Nuffield work within a friendly environment. People are always talkative and there’s never a dull moment!
• The job role – In the office we are fast paced and there is always things to do. Whether this would be to learning new skills or getting to in depth with a new department.
• Events – In the contact centre events are put on where everyone is invited to get involved. Some recent examples of these were Fitness Friday and the Dorking Gold Cup which were great fun for all!

Meet our team - Lorraine Swailes, Trainee Contact Centre Coordinator

My top 5 reasons why I love my job at the Nuffield Health Contact Centre.

• I get to work with some amazing, funny talented and dedicated people across the board.
• My opinions are taken seriously and I am encouraged and supported to develop my skill sets and I am always learning new systems.
• Nuffield Health is an exciting environment to work in, and the core values align with my own.
• This is a company that is looking to the future and constantly coming up with new ideas and initiatives.
• When I wake up in the morning excited about the day ahead, and I don’t realise it is almost home time, I know that I am in the right job.