It starts with you, Head Office

Wanting to be part of building a heathier nation

Meet Steve Wright, our Credit Control Manager for Hospitals, based at our Epsom Head Office. Steve joined us over 5 years ago, wanting to be part of building a healthier nation! Read about his journey with us so far.

Tell us about your career progression at Nuffield Health?

I joined NH in 2017 as a Credit Controller, I was then seconded into the role of Transformation Lead in 2020 to help support with the transitioning of all of our Hospitals sites into Head Office, after that project had finished, I was promoted to Credit Control Team Lead, responsible for the Hospital PMI’s and Consultants. In 2021 I took on the role of Operational Process Delivery Lead for GETPAID, which is our new Collection Activity System used by Hospitals and Wellbeing and Finally in 2022 I was promoted to Credit Control Manager – Hospitals.

Tell us about the team you work in?

I work in Finance and currently have 2 Team Leads who report directly into myself each with a team of about 11 Credit Controllers. We are definitely not a quite bunch like most Finance Departments.

Why did you choose to work at Nuffield Health?

I was previously a member at a Nuffield Health Gym, and had always been impressed by what Nuffield had to offer and the whole building a healthier nation made me want to be a part of it!

What’s your favourite thing about working at Nuffield Health?

The people.

What is your career highlight?

My Highlight is how I have grown in the company and will always be grateful for the opportunities that have come my way, I have learnt so much and had some great mentors along the way.

How do you use your employee benefits?

I use the Private Health care (my whole family does) I also joined the cycle to work scheme during Covid and i regularly take advantage of the free Gym Membership.

More stories

Sharing memorable experiences.

It starts with you, Clinical & Medical, Nursing, Early careers

Bundles of challenge and job satisfaction

Meet Rebecca Roll, Radiology Manager at our Tunbridge Wells Hospital. We asked Rebecca why she chose a career at Nuffield Health, what she enjoys most and her proudest moments.

Read more

It starts with you, Head Office, Early careers

International Women's Day 2024

In our series of International Women's Day stories, we spoke to Nicole Swaby, Head of Learning Excellence. spoke to Jodie Howes – Multi-site General Manager, Olivia Tyler – National Fitness Assurance Lead and Nicole Swaby Head of Learning Excellence in NH’s Learning Foundation.

Read more

It starts with you, Clinical & Medical, Nursing

A feel good atmosphere

Meet Caroline Richardson, Theatre Manager at Nuffield Health Tees Hospital. Caroline joined us 15 years ago and shares her journey working with us so far.

Read more

It starts with you, Clinical & Medical, Nursing

An employer that invests in your growth

Meet Seth Bannister, Senior Perioperative Practitioner / Endoscopy Clinical Lead at our Ipswich Hospital. Seth joined us 15 years ago and shares his journey with us so far.

Read more

It starts with you, Clinical & Medical, Nursing

An amazing team

Meet Frikkie Eksteen, Theatre Manager at our Haywards Heath Hospital.

Read more

It starts with you, Fitness & Wellbeing

Supporting the health of the nation

Meet Paula, Multi-Site General Manager at Canary Wharf and Baltimore Wharf. Paula started with us 8 years ago as an Operations Manager, progressing into a Deputy General Manager position, General Manager, then Multi-Site General Manager.

Read more

It starts with you, Head Office

Opportunity to develop and grow

Meet Tim Elsey, Service centre Team Leader in the Hospital bookings team at our Head Office in Epsom. Tim joined us as a bookings agent on the Referral Support team back in 2017, 8 months later becoming team leader, then progressing to team leader of a hospitals team a year later.

Read more

Head Office

A positive journey

Meet Jayne Field, Medical Secretary Team Leader at our Shrewsbury Hospital. We asked Jayne about what life at Nuffield Health looks like for her.

Read more

It starts with you, Head Office

Working with an amazing team

Meet Gemma Favier, Contact Centre Team Leader at our Head Office, Epsom. Gemma joined us as a Co-Ordinator within the hospital team, and after excelling in her role, was offered admin-based role, where she successfully progressed into her team leader role, supporting others with coaching and development.

Read more

It starts with you, Clinical & Medical, Nursing, Head Office, Early careers

Creating an environment to thrive in

We caught up with Jay Morris, Nurse Education Lead. Jay shares his thoughts and highlights on his time so far at Nuffield Health and what inspired him to join us 11 years ago.

Read more

It starts with you, Head Office

Being given the chance to excel.

Meet Jay Ali, Head of Regional Technology Service Delivery.

Read more

It starts with you, Head Office

We put the customer at the heart of everything we do

We caught up with Lucia Farrance, our Senior Customer Experience Strategy Manager, to learn more about her role and the Voice of the Customer (VOC) programme. 

Read more